Frequently Asked Questions
Where is Smart Storage?
260 Newsome Rd
King, NC 27021
What are the office hours?
Monday - Friday: 10:00 am - 5:00pm
Saturday: 10:00 am - 12:00 pm
Sunday: Closed
What are the access hours?
24 hours per day 7 days per week
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
What is an Onsite Manager?
An onsite manager is a person present at a specific location to oversee daily operations, manage staff, handle customer interactions, and ensure the smooth functioning of the facility.